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Phone call with a client
Handle a phone call: clarify, confirm details and arrange next steps.
B1
🎯 Your goal
Answer professionally, ask for clarification, confirm details (names, numbers, dates) and arrange a follow-up.
Key phrases to try
Could you spell that for me, please?
Sorry, could you repeat the number?
Just to confirm, …
I'll look into it and call you back by…
Is there anything else I can help you with?