β All conversations
π¨
Hotel check-in problem
Check in and solve a problem with your booking.
B1
π― Your goal
Check in, explain a problem with your room booking politely and get a solution.
Key phrases to try
I have a reservation under the nameβ¦
I'm afraid there's a problem withβ¦
I booked a β¦ with β¦
Is there anything you can do?
That would be great, thank you.